Returns & Exchanges

At The Lost Co, we want to ensure you have the right gear for your next adventure, which is why we offer a 30-day return window for all new and unused sports equipment. If your purchase isn't a perfect fit, our streamlined process makes it easy to get back on the trail or the field.

1

Verify Eligibility

Ensure your items are in their original packaging, unused, and include all tags. Returns must be initiated within 30 days of the delivery date.

2

Request a Return

Log into our online portal with your order number and email address to select the items you wish to return and print your prepaid shipping label.

3

Package Your Gear

Securely pack your items in the original shipping box or a similar protective container to prevent damage during transit.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing